Shipping policy
(Due to the novel coronavirus pneumonia in the world, there may be a delay in delivery. Please wait patiently or contact our customer service team directly. service@shenzhitech.com ）
Fulfillment
Your order is normally shipped within 1-3 working days.
Mode of Transport and Transport Prescription
We provide two modes of transportation:
- Express class means to use the international air transportation mode of FedEx, DHL, EMS and other express companies to deliver your package quickly and accurately;
- Standard class refers to the international air transport mode between express class and economic class;
The differences between the above two modes of transportation are as follows:
- Transportation limitation: the express class is higher than the standard type;
- Transportation cost: the express class is higher than standard class freight.
We will determine the transportation mode of each order according to your requirements or according to your order amount and your receiving place. Different transportation modes correspond to different transportation time limits.
About Delay
We are not responsible for transportation delays caused by external factors such as weather, inspection, incorrect address, labor disputes and / or transportation problems. We are not responsible for lost or damaged packages. If you have any other questions or inquiries, please contact us.
Transportation Range
At present, our transportation scope covers major countries and regions in North America, Europe, Asia Pacific, the Middle East and South America.
Note: at present, we cannot send to P.O. Box or APO / FPO military address.
Order Tracking
Once your order is issued, you will receive a confirmation email from our warehouse. Please click the tracking link provided in the email to view the latest tracking status of the package. You can also contact our customer service team directly service@shenzhitech.com consulting service.
Freight
According to your location, the freight is applicable during checkout. You can clearly see the freight you want to pay on the order page. We will offer free or discounted freight at any time. Please pay attention in time!
Taxation
The prices shown on our website are duty-free. Once your order arrives at the final destination, import duties, customs duties and related customs fees will be charged, which will be determined by the local customs. The payment of these fees and taxes is your responsibility and we will not bear it. We are not responsible for the delay caused by your customs department. Please contact your local customs for details of the fees. Usually, there are no customs or tax charges, but there are always a few exceptions.